Terms & Conditions

Last updated: October 3, 2026

1. About Arelio

This website is operated by Arelio, an online business registered in Israel, business number 315903476. By accessing the website or placing an order, you agree to these terms and the policies linked from this store.

2. Product information

We make reasonable efforts to present product descriptions, measurements, colors, materials, images, and features accurately. Screen settings and normal manufacturing variation may cause minor differences. Product availability may change without notice.

3. Comfort products and medical disclaimer

Arelio compression and comfort products are consumer wellness and support products unless a product page expressly states otherwise. They are not intended to diagnose, treat, cure, or prevent disease and do not replace professional medical advice. Stop use and seek appropriate medical advice if a product causes pain, numbness, circulation concerns, skin reaction, or other significant discomfort.

4. Orders and contract formation

Submitting an order is an offer to purchase. We may verify payment, inventory, shipping information, suspected fraud, pricing, and order details before acceptance. We may refuse or cancel an order where reasonably necessary, including suspected fraud, obvious pricing errors, unavailable stock, unsupported destinations, or payment authorization problems. If we cancel an order after payment, the affected amount will be refunded.

5. Prices, taxes, and payment

Prices and applicable charges are shown at checkout. We may correct obvious clerical or pricing errors before dispatch. Payments are processed by Shopify and payment providers. We do not receive your full payment card number.

6. Shipping

Shipping terms, processing times, estimated delivery, tracking, customs, delays, and lost-parcel procedures are described in our Shipping Policy. If we cannot ship within a promised timeframe, we will provide the delay rights required by applicable law.

7. Returns, refunds, and warranty

Return eligibility and refund procedures are described in our Returns & Refunds Policy. Defect and quality claims are described in our Product Warranty & Quality Claims. These policies do not limit rights that cannot legally be waived.

8. Customer responsibilities

You are responsible for providing accurate contact and shipping information, reviewing product sizing and care information, using products as instructed, and keeping order credentials and account access secure. You must not misuse the store, submit fraudulent claims, attempt unauthorized access, or interfere with store security.

9. Fraud prevention and seller protection

We may use automated or manual fraud screening, verify order information, request reasonable verification, limit quantities, or cancel orders associated with elevated fraud risk. We may retain and provide relevant order, tracking, delivery, refund, and customer-service records to payment providers or authorities when reasonably necessary to respond to disputes, chargebacks, fraud, or legal obligations.

10. Intellectual property

Store content, branding, copy, graphics, product photography, videos, and other materials are owned by Arelio or used with permission. They may not be copied, reproduced, scraped, republished, or used commercially without authorization, except where law permits.

11. Third-party services

The store may rely on Shopify, payment processors, fulfillment partners, carriers, analytics tools, and other third parties. We are not responsible for third-party services beyond obligations imposed on us by applicable law, but we remain responsible for our own contractual and consumer-law obligations.

12. Limitation of liability

To the maximum extent permitted by applicable law, Arelio is not liable for indirect, incidental, special, or consequential losses that were not reasonably foreseeable. Nothing in these terms excludes liability or consumer remedies that cannot legally be excluded, including liability for fraud or other non-waivable obligations.

13. Force majeure and events outside reasonable control

We are not responsible for delay caused by events outside our reasonable control, such as severe weather, carrier disruption, customs action, labor disruption, war, government restrictions, or widespread systems outages, provided that we continue to comply with mandatory cancellation and refund obligations.

14. Governing law

These terms are governed by the laws of Israel, subject to any mandatory consumer protections that apply where you live. Nothing in this section removes a right that applicable consumer law gives you to bring a claim in another competent jurisdiction.

15. Privacy

Our handling of personal information is described in our Privacy Policy.

16. Changes

We may update these terms from time to time. Changes apply prospectively. The version posted at the time of an order will govern that order unless applicable law requires otherwise.

17. Contact

Email: arliohome1@gmail.com